We strive to ensure customer satisfaction with our products/services. If you are not completely satisfied with your purchase, we are here to help.

2. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:

• The request must be made within [X] days of purchase.

• The product/service must be unused or in its original condition.

• Proof of purchase is required.

3. Non-Refundable Items
Certain items or services may not be eligible for a refund, including:

• Digital products after download or access.

• Customized or personalized items.

• Services already rendered.

4. Process for Requesting a Refund
To initiate a refund request:

1. Contact our customer support at [email/contact info].

2. Provide your order details and reason for the refund.

3. Our team will review your request and notify you of the approval or rejection.

5. Refund Processing

• Approved refunds will be processed within [X] business days.

• The refund will be issued to the original payment method.

• Any applicable processing fees may be deducted from the refund amount.

6. Late or Missing Refunds
If you have not received your refund, please:

• Check your bank account.

• Contact your payment provider, as processing times may vary.

• Reach out to us if further assistance is needed.

7. Changes to this Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

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